Privacy Notice

Effective Date: 22 June 2026

This Privacy Notice explains how www.dspsychology.co.za ("the Practice", "we", "us", or "our") collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Information We Collect

We may collect and process the following personal information:

  • Name and surname
  • Contact information, including telephone number and email address
  • Information submitted through website contact forms
  • Information required to arrange appointments
  • Website usage information, including IP addresses, browser information, and cookies

Should you become a client of the Practice, additional personal and special personal information, including health information, may be collected and processed in accordance with applicable legislation and professional obligations.

Purpose of Processing

Personal information may be collected and processed for the following purposes:

  • Responding to enquiries
  • Scheduling and managing appointments
  • Improving website functionality and user experience

Legal Basis for Processing

We process personal information on the basis of:

  • Your consent
  • Compliance with legal and regulatory obligations
  • Legitimate interests related to the operation of the Practice

Sharing of Personal Information

Personal information may be shared with:

  • Information technology service providers
  • Regulatory authorities or other parties where disclosure is legally required

We do not sell personal information to third parties.

Cross-Border Transfers

Where electronic systems, cloud storage providers, email services, or practice management platforms store information outside South Africa, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information.

Information Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Subject to applicable law, you have the right to:

  • Request access, correction, or deletion of your personal information
  • Lodge a complaint regarding the processing of your personal information

Cookies and Website Analytics

This website may use cookies and analytics tools to improve functionality and understand website usage.

You may adjust your browser settings to manage or disable cookies.

Complaints

If you have questions or concerns about how your personal information is processed, you may contact the Practice at admin@dspsychology.co.za.

You also have the right to lodge a complaint with the Information Regulator (South Africa) at https://inforegulator.org.za.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page and will take effect from the date of publication.